Our advanced technology includes cooling mechanisms to enhance comfort and make for a great treatment experience with minimal discomfort. If your skin is sensitive, you may experience mild discomfort with a sensation similar to the snap of a rubber band against the skin. 

Yes, there are a few pre-treatment guidelines to follow. Avoid direct sun exposure for at least two weeks before your session. Refrain from plucking or waxing the area for at least four weeks prior, as the hair follicle needs to be intact for the laser to be effective. Shaving the day before or the day of the treatment is usually recommended. Additionally, avoid using any retinol for 3 days prior to treatment on the area.

Shaving before your laser session helps the treatment work safely and effectively. The laser targets the hair follicle beneath the skin by traveling down the hair shaft.

If you pluck or wax, the hair shaft is removed — meaning there’s nothing for the laser to follow to reach the follicle. Without that connection, the treatment can’t properly disable hair growth.

Thank you for asking! We know it can be tempting to reach for the wax between treatments, but we don’t recommend waxing or tweezing while you’re undergoing laser hair removal.

Here’s why: laser hair removal works by targeting the hair follicle beneath the skin. When you wax, you remove that follicle completely, leaving the laser with nothing to target — which means your treatments may not be as effective. Allowing the hair to grow naturally between sessions ensures that the laser can do its job properly.

Over time, you’ll notice that with each session, your hair grows back slower, finer, and in smaller amounts, making the wait between appointments much easier. If you’d like to stay smooth between treatments, shaving is perfectly safe or you may use Nair or other depilatory creams and won’t interfere with your results.

Laser treatment should not be performed if any of the following are present:

• Active infection in the treatment area (e.g., bacterial, viral, or fungal)

• Open wounds, sores, or unhealed lesions in the area

• Active herpes simplex outbreak in the treatment area

• History of keloid scarring or hypertrophic scars (use extreme caution)

• Photosensitive disorders, such as lupus or porphyria

• Recent tanning (natural sun or tanning beds within the past 2 weeks)

• Use of photosensitizing medications (e.g., isotretinoin/Accutane within past 6–12 months, tetracyclines, certain antibiotics, sulfa drugs)

• Pregnancy (most clinics defer treatment until after pregnancy)

• Recent waxing, plucking, or epilation in the area within the past 2 weeks (hair shaft must be intact)

• Active cancer in the treatment area